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Workplace Package

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Prevention & Intervention Package

Peer Solutions offers a Trauma Informed Primary Prevention & Intervention Package designed to organizations and businesses address and prevent harassment/bullying and violence in all forms in the workplace with evidence based strategies that are comprehensive, permanent, and sustainable. Goals include:

1.  To establish a culture of safety, equity, and respect on and off site (in the community on and off line)

2.  To prevent harassment and all forms of violence before they begin

3.  To normalize immediate trauma informed intervention responses

4.  To satisfy organization and local and state laws, and requirements

5.  To cultivate healthy individuals, families, schools, workplaces, communities, governments, and world

Peer Solutions will work with you to develop, facilitate, and evaluate a Prevention and Intervention Package with employees, clients, and patrons if relevant.  This package may include:

1.   Developing, reviewing, and updating current work place harassment policy to include a prevention lens and retaliation clause if missing

2.   Developing or updating respect policy that may or may not be linked to harassment policy

3.   Prevention and intervention message from Owner/CEO to current and future employees

4.   Harassment Training for ALL Employees - 1-3 hours

  • SER as Norms on and off site (when in the community and on line) - Prevention is the cure
  • Legal Definitions of Workplace Harassment including retaliation- review of physical, verbal, non-verbal, and sexual harassment and cyber bullying/harassment
  • Review Agency Policy - What to do if you or someone you know is having a problem with harassment at work, in the community or on line 
  • Trauma Informed Primary Prevention (TIPP) - includes warning signs
  • Development of a respect policy for all employees 
  • Other as requested

5.   Evaluation

For more information contact Jennifer Rauhouse at Jennifer@PeerSolutions.org or 602-225-0942

We are all Peers, We are all the Solution.

Why & How Safety, Equity, & Respect (SER) Work!

1.     If owners establish a culture of safety, equity, and respect (SER) in their businesses it is likely they also cultivate SER outside their work environment.

2.     If owners treat employees with SER, it is  likely employees will treat each other inside and outside their work environments with SER.

3.     If employees are treated with SER it is more likely they will be more productive, pleasant, and honest.

4.     If employees are treated with SER it is more likely they will treat patrons with SER.

5.     If patrons are treated with SER, it is more likely they will want to return to our businesses.

6.     If patrons are treated with SER, it is more likely they will treat others with SER.

7.     A culture of SER can be felt by employees and patrons the second they walk in the door.

8.     By adopting a SER culture it will encourage others to do the same. 90% of behavior is learned through modeling.

9.    Workplaces  in which SER are norms cultivate communities free from harassment, domestic, relationship, sexual, gang and gun violence, and most harms to others and/or self.

10.      We get to live, go to school, work, and play in safe, equitable, and respectful environments and communities.

Why cultivating SER also rules:

1-          90% of Behavior is learned through modeling. By modeling SER, we encourage others to do the same

2-          Employees that feel safe and treated equitably with respect are:

a.   Even better employees

b.  Even better family members

c.   Even better community members

d.  More likely to be in healthy friendships and romantic relationships

e.   Less likely to harm others and/or themselves

3-          Cultivating SER can prevent the root causes- oppression, silence/denial, and normalized harm of the following:

  1.   Adverse Childhood Experiences - ACES  
  2.   Animal Abuse
  3.   Bullying/Cyber Bullying
  4.   Child Abuse
  5.   Criminality
  6.   Depression
  7.   Domestic Violence
  8.   Eating Disorders
  9.   Harassment
  10.   Gang Violence
  11.   Genocide
  12.   Gun Violence
  13.   Homelessness
  14.   Mental Health Issues
  15.   Non-Verbal Violence
  16.   Oppression (all isms)
  17.   Physical Health Issues
  18.   Physical Violence
  19.   Poor School Performance
  20.   Poverty
  21.   PTSD
  22.   Relationship Violence
  23.   Self Harm
  24.   Sexual Violence
  25.   Substance Abuse
  26.   Suicide
  27.   Unintended Pregnancy
  28.   War

Message from Owner/CEO - Please adapt to meet your organizations needs

Adapted from screening video developed by Klingberg Family Centers, New Britain, CT. For information, contact Steve Brown, steveb@klingberg.com.  https://klingberg.org/  Permission to use granted.

DRAFT EXAMPLE #1

Hello, my name is (your name) and I am the (title) of (name of business/organization).  I want to thank you for your interest in joining our team. We take great pride in our mission of (state mission). We take very seriously our responsibility to provide a safe, equitable, and respectful environments. If you come to work or volunteer at (name of business), I think you will learn that it is a rewarding, empathetic, and caring place, made up of people who are deeply committed to the best quality of service for you, your fellow employees, and the community.

The fact that you are applying to work with us probably means that you, too, feel strongly about our vision and mission. We believe you are contributing to this vision whether you are working a 10-hour shift, teaching, or simply saying hello to a person that walks in the door.  Every person regardless of identity or ability is equally important.

Together, we build safe and authentic relationships to help everyone reach their full potential. Unfortunately, some of the  people we serve have been profoundly hurt, often by  authority figures in their lives or possibly by peers. Because of feeling betrayed and let down, some people have learned not to trust. We can change that.  We believe it is our job  to create a safe and trustworthy environment, that others find very valuable and worth investing in. Part of our success is being able to model safe and healthy relationships and work environments on and off site be it in the community on or off line. All staff and volunteers are expected to be positive role models. We want you to thrive. T

Working with (name of business) offers tremendous rewards.  You can quite literally change the course of someone's life that might otherwise be on a negative path.  Although we do not often see the fruits of our work until many years later, these kinds of successes are happening every day across the globe and we believe we are part of the solution.

As you know, working with others  demands honesty, empathy, and integrity.  We believe in  SPEAKING-UP if we see or hear about anyone being harmed in any way.  This includes workplace harassment on and off site.  Together we have responsibility to do everything in our power to keep our community safe.  It is a fundamental bedrock to  success.  Employees must feel safe, and treated equitably with respect to do this important work. So, if you can join us in this responsibility to help create safe, equitable, and respectful environments, we welcome your skills, your enthusiasm, and your caring heart.

However, if you are concerned that you might not be able to cultivate safety, equity or respect as norms including not being able to maintain proper boundaries, then (name of business)  is not a place for you to work.  And here I will be quite frank – if you have been involved with any young people under the age of 18,  or program participant – even older than 18 - at a school or youth program that you were involved in as a position of authority, or if you use child pornography, please do not accept a job here, but please do seek out help! 

If you are currently harming a child or doing anything illegal, we ask that you stop whatever you are doing and seek help.  We do extensive training with our staff about identifying and reporting the signs of abuse perpetrated by other staff.  We supervise staff interactions carefully . We take our legal and ethical responsibilities to maintain safe environments very seriously.  And, we support prosecution to the fullest extent of the law situations where staff is abusive in any way, including sexual and non-sexual verbal, non-verbal, and physical violence.

We look forward working with you to create a safe and successful environments for all. Again, thank you for your interest in this most important work. 

Draft example #2 Message from Business Owner to Employees/Volunteers

Hello, my name is ____________ and I am the owner of _____________.  Thank you for your interest in joining our team. We take pride in our mission of excellence. We take seriously our responsibility to provide safe, equitable, and respectful environments. If you work at________, you will find your co-workers are also committed to this culture. Part of our success is being able to model this vision with our co-workers and community. This is how we do it.

  • We treat each person, regardless of identity, equally. This you, our patrons, and me.
  • We value a safe, healthy, happy, productive work environment.
  • We use respectful communication among each other and our patrons.
  • We are willing to listen and learn.
  • We are honest and deeply value integrity.
  • We are empathetic, compassionate, and kind.
  • We speak-up, when we feel safe, if we see or hear anything that is not ok.

If you would like to join our team, we welcome your skills, your enthusiasm, and commitment to our culture. However, if you are concerned that you might not be able to maintain proper boundaries or are unable to treat people equitably with respect, ________________ is not a place for you to work. 

We do extensive training with our staff about identifying and reporting the signs of harm perpetrated by other staff. We supervise interactions carefully. We take our legal and ethical responsibilities to maintain safe and harassment and violence free environments very seriously. And, we support prosecution to the fullest extent of the law, situations where staff is abusive including sexual and non-sexual verbal and physical violence. And here I will be quite frank – if you have a problem sexually violating others or if you use child pornography, please do not accept a job here, but please do seek out help! 

Working with ______________ offers tremendous rewards. We look forward working with you to foster a safe, equitable, and respectful environment and community. Thank you again!

Owner Name and Signature

Respect Policy

DEVELOPING A RESPECT POLICY INSTRUCTIONS:

The following is a template you can use to update, develop, and adopt your own policy.  We suggest hosting a meeting for all staff. Begin by reviewing your organizations mission and policy examples below. You may use the template provided and reword to meet the needs of your organization.  It is helpful to have a discussion and training if needed on what each component of the policy means including how to translate the policy into action.  If you would like to have Peer Solutions work with your staff to help develop this policy you may call Jennifer at 602-225-0942 or email Jennifer@PeerSolutions.org.

Respect Policy Example: (work with staff to make it your own)

The vision of (name of organization) is (name vision and or mission. ) All employees are committed to protecting the safety, interests, and rights of all individuals. We treat everyone respect. All contributing members play an essential role in the fulfillment of this vision.

Reliable:  We are dependable, responsible and trustworthy. We are honest, and display a strong sense of integrity.

Enthusiastic:  We make our workplace enjoyable through displaying high levels of self-motivation, creativity, and sense of purpose. We express interest through a sincere desire to learn.

Supportive: We create safe environments and demonstrate through empathy, cooperation, and a helpful attitude an appreciation of staff, volunteers, clients, and the community.

Positive: We accomplish activities with confidence, and a positive attitude. We believe a positive attitude is contagious.

Efficient: We are eager to become more aware, competent, and knowledgeable. We are dedicated to performing tasks correctly, safely, and on time.

Caring: We are friendly and treat everyone regardless of identity equitably with respect. We practice concern, courteousness, compassion, and kindness. We lend a hand to those in need.

Team Player:  We are all on the same team. If we see or hear anything that is not ok, we speak-up, when we feel safe, and work together to make it ok. We practice what we teach. The Guts To Be Good! G2BG - Five things we can all do to make the world a better place! 1- The Guts to Be Respectful, 2- The Guts to Be Honest, 3- The Guts to Speak-Up, 4- The Guts to Be Courteous, and 5- The Guts to Lend A Hand.